Legal Information

Terms & Conditions

General

These Terms and Conditions govern the use of the Surf & Flow website and the services offered through it.

By using this website, submitting an inquiry, booking a service, or subscribing to our newsletter, you agree to these Terms and Conditions.

Bookings and Inquiries

Booking requests submitted through our website do not constitute a confirmed reservation until confirmed by Surf & Flow.

We reserve the right to accept, modify, or decline booking requests based on availability and operational requirements.

Payments

Payment terms, deposits, and cancellation policies will be communicated before any booking is confirmed.

Activities and Retreats

Participation in surfing, outdoor activities, retreats, and excursions involves inherent risks. Guests participate at their own risk and are expected to follow all safety instructions provided by Surf & Flow and its partners.

Website Use

Users agree not to misuse the website, attempt unauthorized access, distribute harmful content, or interfere with the operation of the website.

Intellectual Property

All website content, including text, photographs, logos, and design elements, remains the property of Surf & Flow unless otherwise stated.

Changes

Surf & Flow reserves the right to modify these Terms and Conditions at any time. Updates will be published on this page.

Contact

For questions regarding these Terms and Conditions, please contact us through our Contact page.

Privacy Policy

Introduction

At Surf & Flow, we respect your privacy and are committed to protecting any personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We may collect personal information when you:

Submit a contact form
Submit a booking request
Subscribe to our newsletter

The information collected may include:

Name
Email address
Phone number (if provided)
Booking details and preferences
Any information voluntarily submitted through our forms

We may also collect technical information such as IP address, browser type, and website usage statistics through cookies and analytics tools.

How We Use Your Information

We use collected information to:

Respond to inquiries
Process booking requests
Communicate regarding retreats, activities, and services
Send newsletters and updates (only when consent has been provided)
Improve our website and services

Newsletter Communications

If you subscribe to our newsletter, we may send occasional updates, news, retreat announcements, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Storage and Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

Information submitted through our website may be stored through Wix and other service providers that help us operate our business.

Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyze website traffic.

We may use services such as Wix Analytics and Google Analytics, which may collect anonymous usage information.

Visitors can control cookie settings through their browser preferences.

Sharing Information

We do not sell, rent, or trade personal information.

Information may be shared only when necessary to:

Provide requested services
Work with trusted service providers
Comply with legal obligations

Your Rights

You may request access to, correction of, or deletion of your personal information at any time.

TIf you wish to access, update, or delete your personal information, please contact us at hello@surfandflowmirleft.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our Contact page or by email at hello@surfandflowmirleft.com

Legal Notice

This website is operated by Surf & Flow, a family-run surf and retreat company based in Mirleft, Morocco.

Website: www.surfandflowmirleft.com

Contact Email: hello@surfandflowmirleft.com

By accessing and using this website, you agree to comply with the terms outlined on this page.

All content published on this website, including text, photographs, graphics, logos, and design elements, is the property of Surf & Flow unless otherwise stated. Any reproduction, distribution, or use of website content without prior written permission is prohibited.

While we make every effort to keep the information on this website accurate and up to date, Surf & Flow cannot guarantee the completeness, accuracy, or availability of all content and services at all times.

This website may contain links to third-party websites. Surf & Flow is not responsible for the content, policies, or practices of external websites.

For any questions regarding this website or our services, please contact us using the contact information provided on the Contact page.

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